Getting those pre-arrival nerves on your pre-order? No worries, our team is here to help you. If you would like to cancel a pre-order you have placed with us, please contact our friendly customer service team and they can assist you with your request
We know you are counting down the days until your new favourite furniture pieces are back in stock; trust me, so are we!. As soon as your item has been restocked in our Melbourne or Sydney warehouse, we will be in contact via phone or email to let yo
That's an easy one!. If products are marked as 'Pre-Order' on our website, be sure to check with our lovely sales team regarding estimated arrival times. Generally we do not allow pre-orders until the container has been green-lit and provided with a
We strive to carry stock of all our products at any given time, but sometimes we get caught out!. Expected lead times are dependent on the item and timing of your enquiry, so best you reach out to us for indicative time-frames.
Sadly, we've run out of stock of this item... Rest assured you haven't missed out!. You'll notice a "Notify Me" form on the product page - if you fill this out. we will get in touch the moment we are enabling pre-orders and you can place your order o