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B2C Furniture logo

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General

How long will it take to get my refund?

Any refunds due for returned items will be processed as soon as it gets back into our Melbourne Warehouse! Depending on the original form of payment, funds can sometimes take up to 5 business days to be reflected on your end.

My order has arrived damaged - what do I do?

No need to stress!. Please advise your order details and photos (or video, where appropriate) of the damaged or faulty product and our Customer Support team will get in touch with you promptly to resolve. Submit your online ticket here. Our Support t

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