Access to my home is difficult - what should I do?Updated 7 months ago

High rise apartment buildings, long-winded unit blocks, homes with secured access and all the weird & wonderful ways you have to get into your home – don’t worry we’ve got you covered.

If you have a home that is particularly hard to access for a delivery company, please raise this to our friendly customer service team upon placing your order so we can forward the relevant notes to our delivery companies.

If your order is being sent with a courier service, this will be noted to you at time of placing order and please note these services are deliverable to a ground floor only.