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Stax | Bookcase | Staggered 1200mm

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Stax | Bookcase | Wide 1200mm

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Stax | Bookcase | Narrow 800mm

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Axel | Main Shelving Unit | Short (1005 x 850mm)

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Axel | Main Shelving Unit | Medium (1430 x 850mm)

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Axel | Main Shelving Unit | Tall (1850 x 850mm)

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Axel | Main Shelving Unit | Narrow (1850 x 450mm)

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Axel | Extension Unit | Short (1005 x 850mm)

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Axel | Extension Unit | Medium (1430 x 850mm)

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Axel | Extension Unit | Tall (1850 x 850mm)

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Axel | Extension Unit | Narrow (1850 x 450mm)

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Axel | 2-in-1 Desk & Shelving Unit

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Byron | Office Desk | 1-Drawer

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Byron | Office Desk | 2-Drawer

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Cannes | Office Desk | 2-Drawer

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Paris | Office Desk | 2-Drawer

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B2C Furniture

Home Office

Product Assembly Guides

Is the furniture at B2C commercial grade?

My furniture has a bit of a 'smell' to it - is this normal?

Can I change the products in a package (set or suite) on your website?

How long does assembly take?

Does the furniture come assembled?

What timber is your furniture made from?

Quirks of Timber

Where can I find the dimensions of a product?

Why does my item say 'Pre-Order'?

Does the outdoor furniture come assembled?

How do I know what size rug to buy?

Do I need an underlay for my rug?

How can I check stock on the website?

What materials is your outdoor furniture constructed from?

Product Info

How do I keep up to date with your sales and promotions?

Xmas Delivery Cutoff Eligible Postcodes - VIC

Xmas Delivery Cutoff Eligible Postcodes - NSW/ACT

Xmas Delivery Cutoff Eligible Postcodes - QLD

Xmas Delivery Cutoff Eligible Postcodes - SA

What's the best price you can do?

I forgot to apply my coupon or discount code to my order!

How do I apply my discount code/voucher to my order?

My discount code/voucher isn't working!

When will your reduced prices end?

Sales & Promotions

I am outside of the standard delivery radius – can you ship an item to me?

How long does delivery take?

I have selected Click & Collect - can I collect my order at any time?

Do I need to be home to accept my delivery?

Can I request a specific delivery date?

How much does delivery cost?

Does B2C Furniture offer assembly services?

Access to my home is difficult - what should I do?

Will the delivery company take my order upstairs?

Can you offer cheaper or free delivery?

5 Day Delivery Commitment

How long will delivery of my rug take?

Do you ship outside of Australia?

How do I calculate shipping/delivery costs?

Dispatch vs. Delivery Time Frames

How do I add delivery instructions to my order?

What happens if I miss my delivery?

Deliveries & Services

How can I make changes to my existing order?

I'm not ready to receive my order, can you hold onto it?

Can I pay my balance on delivery?

How do I know when my pre-order item is back in stock?

How do I place a Pre-Order?

How long until my Pre-Order item is in stock?

Can I purchase in store and click and collect my rug?

How can I make changes to my order?

Can I make changes to my rug order?

Can I place my order over the phone or via email?

Ordering

My order has arrived damaged - what do I do?

What if my item arrives damaged or faulty?

How long will it take to get my refund?

Can I return a product to your Showroom?

I've changed my mind - can I return my order?

Can I return my mattress?

Can I cancel my pre-order after it has been placed?

Can I return my items to one of your showrooms?

What if I don't like my purchase or it doesn't fit in my space at home?

What if I want to return my rug?

My new rug has a uhhmm... smell to it!

Why is my rug shedding so much?

Returns & Cancellations

What payment methods do you accept?

Can I pay for my order with credit card over the phone?

Do you offer lay-by or finance payment options?

What is AfterPay?

What is Zip Pay/Zip Money?

I've been issued a store credit, how can I use it?

Payment Methods

Does B2C Furniture offer Trade Discounts?

Do you offer collaboration opportunities?

Trade & Collaborations

Furniture Care Guide

How do I care for my Rug?

How can I increase the lifespan of my outdoor furniture?

Care Guides

Aster | Baby Cot

Banksia | Baby Cot

Rio | Baby Cot

Rio | Side Guard Rail

Rio | Change Table

Baby Furniture

Rio | Bunk Bed | King Single

Rio | Bunk Bed | Triple

Bunk | Trundle | King Single

Bunk | Underbed Drawers

Bed | Trundle | Single

Stax | Stackable Bed | King Single

Stax | Stackable Bed | Single

Buddy | Loft Bunk Bed

Franki | 2PCE Headboard & Bed Base Bundle | Double

Cannes | 2PCE Headboard & Bed Base Bundle | Double

Byron | Bed Frame | Double

Franki | Bed Base | Double

Cannes | Bed Base | Double

Coco | Bed Frame | Single

Myer | Bed Frame | Single

Myer | Bed Frame | King Single

Finn | Bed Frame | King Single

Coco | Bed Frame | King Single

Myer | Bunk Bed | Triple

Myer | Bunk Bed | King Single

Rio | Bed Frame | Single

Bed | Trundle | Double

Bed | Trundle | King Single

Coco | Bed Frame | Double

Aspen | Bed Frame | Single

Halo | Bed Frame | King Single

Halo | Bed Frame | Double

Bed | Underbed Drawers

Myer | Bunk Bed | Single

Finn | Bed Frame | Double

Kids Bedroom Furniture

Franki | 2PCE Headboard & Bed Base Bundle | King

Cannes | 2PCE Headboard & Bed Base Bundle | King

Cannes | Bed Base | King

Franki | Bed Base | King

Cruz | Bed Frame | Double

Rome | Bed Frame | Double

Hideaway | Bed Frame | Queen

Finn | Bed Frame | Queen

Franki | 2PCE Headboard & Bed Base Bundle | Queen

Cannes | 2PCE Headboard & Bed Base Bundle | Queen

Byron | Bed Frame | Queen

Oslo | Bed Frame | Queen

Franki | Bed Base | Queen

Cannes | Bed Base | Queen

Coco | Underbed Drawers

Rome | Bed Frame | Queen

Rome | Bed Frame | King

Cruz | Bed Frame | Queen

Paris | Bed Frame | Queen

Cruz | Bed Frame | King

Coco | Bed Frame | Queen

Bedroom Furniture

Oslo | Bedside Table

Myer | Tallboy

Rome | Bedside Table

Paris | Bedside Table

Myer | Bedside Table

Ari | Bedside Table

Finn | Bedside Table

Paris | Low Chest of Drawers

Myer | Low Chest of Drawers

Bedside Tables & Chest Of Drawers

Villa | Dining Table | Extendable | XL (210 - 260cm)

Casa | Dining Table | Extendable | XL (120 - 200cm)

Villa | Dining Chair

Villa | Dining Table | Extendable

Casa | Dining Chair

Casa | Dining Table | Extendable

Cannes | Dining Table | 2000mm

Franki | Dining Table | 2000mm

Gaudo | Dining Chair

Acero | Dining Chair

Acero | Counter Stool

Acero | Bar Stool

Gaudi | Counter Stool

Cannes | Dining Table | Round

Dining Room Furniture