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Store Credit Terms & ConditionsUpdated 2 months ago

Please note the following conditions with store credits:

  1. Store Credit can be redeemed for goods and/or services at B2C Furniture.
  2. Store Credit is valid for 12 months from the date it is issued. Any unused Store Credit will not be redeemable after 12 months. The validity date cannot be extended.
  3. Once Store Credit has been issued, the value cannot be changed to a cash refund.
  4. Store Credit can only be used on orders associated with your original account or email address. Store credit cannot be transferred to another person or account.
  5. If the value of your purchase is less than the value of the Store Credit, the remaining value will not carry over. Purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the balance due.
  6. If an Order made using Store Credit is canceled or returned, the portion of the purchase attributable to the store credit will be restored to your account only, and not refunded as cash.

If you would like to process an order using your store credit, please contact our sales team here and we'll be in touch to assist you further!

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