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Terms & Conditions

You can find all of our terms and conditions, warranty and policies in this FAQ section!

Terms and Conditions of Sale

Please take a moment to review these Terms and Conditions. Your use of the Web Site or purchase of products from us constitutes your agreement to these Terms and Conditions. B2C Furniture reserves the right to make changes to our site, policies, and

Returns Terms and Conditions

Not sure if you want to say 'I do' to that new bed? Cold feet at the aisle? Don't worry, we'll make this separation an easy one for you!. To be eligible for either a return or exchange, you will need to notify us of your request within 14 days of you


B2C Furniture provides the following supplier warranties against defects:. All other goods sold by B2C Furniture are covered by manufacturers’ warranties (if applicable). B2C Furniture is not liable for any fading or other change in colouration (“exp

T&C's for Sale & Promotional Periods

Due to the high volume of demand, B2C Furniture cannot guarantee the availability of stock during the offer period. A deposit of 30% can be paid to secure stock, however to receive the discount/promotion, this must be paid in full by the end of the s

Store Credit Terms & Conditions

Please note the following conditions with store credits:. If you would like to process an order using your store credit, please contact our sales team here and we'll be in touch to assist you further!.

Terms and Conditions for Floor Stock Orders

Items labelled as "floor stock" are generally sold directly from our showrooms, and these consist of products which are ex-display stock, or items which may have been returned by previous customers due to change of mind. These products are heavily re

What exactly is covered under the mattress warranty?

Both our Hibernate and Noddy mattresses are covered by a 7-Year warranty period. The warranty covers an excessive imprint or 'dip' in your mattress only. In the unlikely case that your mattress develops an imprint that is larger than 3.5cm, then we w