Our furniture is manufactured in Malaysia and packaged for transport via cargo ship over the water. During this process, as the containers are exposed to a lot of moisture, the sealants and paints tend to retain their smell for a little while longer
If your order is eligible to return under our Returns Policy, please contact our Customer Support team who will be more than happy to assist!. To request a return, please submit your online ticket HERE
Have you changed your mind before your order has been dispatched from our warehouse?. Perhaps you were sleep-shopping and accidentally hit the add to cart button? No worries, we've all been there!. If your request for cancellation is raised prior to
Sorry, due to health and safety regulations we are unable to offer returns on any of our mattresses.
Unfortunately our Sydney Showroom is for display of our product range, and no stock is held at this location. All returns are processed with items returned to our Melbourne Warehouse, and the return shipping costs will be deducted from the refund due